IntroductionAt Hi-Remi.ai, your privacy is of paramount importance to us. We are fully committed to protecting your personal data and handling it transparently and securely in compliance with the General Data Protection Regulation (GDPR). This Privacy Policy provides clear details about what data we collect, how we use it, and your rights concerning your personal information. By using our services, you agree to the collection and use of your data in accordance with this policy.
Data We CollectWe collect various types of data depending on your interaction with our platform. This includes:
Personal Information: First name, last name, company name, email address, and password, provided during account registration.
Company Information: Details regarding your company, including its name, size, and industry, as well as data on potential hires or candidates you may be sourcing through our platform.
Hiring Information: Information about the roles you are hiring for, job descriptions, and information about candidates (e.g., CVs, qualifications, and recruitment preferences).
Usage Information: Data about how you interact with our platform, including IP address, device type, browser type, and interaction metrics (e.g., page views, time spent on pages, etc.).
Communication Data: Records of your communications with us, including any requests, feedback, or queries you submit via our support channels.
Purpose of Data CollectionWe collect and process your data for various purposes, including:
Service Delivery: To provide you with access to our hiring and sourcing services, including account management, candidate sourcing, and recruitment workflow automation.
Platform Improvement: To analyze user interactions with the website and improve the platform’s features, user interface, and content.
Marketing and Communication: To send you updates, newsletters, and marketing information with your consent. You can opt out of these communications at any time.
Legal Compliance: To comply with legal obligations and protect our legal rights where necessary.
Legal Basis for Processing DataIn line with GDPR, we process your personal data under the following legal bases:
Contractual Necessity: Your data is essential for the performance of the contract between you and Hi-Remi.ai, allowing us to provide hiring and active sourcing services.
Consent: In specific cases (such as for marketing and non-essential cookies), we seek your consent before processing your data. You can withdraw consent at any time by contacting us.
Legitimate Interests: For data processing that is in our legitimate interests (such as website analytics), we ensure that such interests do not override your fundamental rights.
Legal Obligations: We may process your data where required to comply with applicable laws, regulations, or legal processes.
Third-Party Data ProcessorsWe work with a number of trusted third-party service providers who help us operate our platform and improve our services. These include:
Google Privacy Policy: https://policies.google.com/privacy (for Google Analytics and Google Tag Manager)
Hotjar Privacy Policy: https://www.hotjar.com/legal/policies/privacy/
OpenAI Privacy Policy: https://openai.com/policies/privacy-policy (for ChatGPT/OpenAI)
Make.com Privacy Policy: https://www.make.com/en/privacy-policyActiveCampaign Privacy Policy: https://www.activecampaign.com/legal/privacy-policy
Airtable Privacy Policy: https://www.airtable.com/privacy
Memberstack Privacy Policy: https://www.memberstack.com/privacy
Wized Privacy Policy: https://finsweet.com/privacyEach third party adheres to GDPR and other applicable regulations, ensuring your data is processed in compliance with legal standards. We only share data necessary for the provision of their services and ensure they maintain high levels of security.
International Data TransfersSome of the third-party processors we use may be located outside of the European Economic Area (EEA). In such cases, we ensure that appropriate safeguards are in place to protect your personal data, including the use of Standard Contractual Clauses (SCCs) or equivalent mechanisms recognized by the European Commission.
Your Rights Under GDPRAs a user of Hi-Remi.ai, you have several important rights under GDPR, including:
Right to Access: You can request a copy of the personal data we hold about you.
Right to Rectification: If your data is inaccurate or incomplete, you can request its correction.
Right to Erasure (Right to be Forgotten): You have the right to request the deletion of your data under certain circumstances, such as when it is no longer needed for the purpose it was collected or when you withdraw consent.
Right to Restrict Processing: You can request that we limit how your data is processed in certain situations.
Right to Data Portability: You can request that we transfer your data to you or another service provider in a structured, commonly used, and machine-readable format.
Right to Object: You can object to the processing of your data in specific situations, such as direct marketing.
Right to Withdraw Consent: If we process your data based on your consent, you can withdraw it at any time.
To exercise these rights, please contact us at privacy@hi-remi.ai.
Data RetentionWe retain your personal data for as long as is necessary to provide our services or comply with legal obligations. Unless otherwise requested, data will be stored indefinitely until you request its deletion. Data related to your account and any hiring or sourcing activity will be kept until it is no longer needed for those purposes or until you ask for it to be deleted.
Cookies and Tracking TechnologiesHi-Remi.ai uses cookies and similar tracking technologies to enhance your experience on our platform. These cookies allow us to:Analyze traffic and user behavior through tools like Google Analytics and Hotjar.
Provide tailored content and features.
Track your preferences to streamline your interaction with the site.
We are currently in the process of developing a more comprehensive cookie policy that will provide you with detailed information on the types of cookies we use and how you can manage them. You can manage your cookie preferences through your browser settings, where you can opt-out of non-essential cookies.
Data SecurityHi-Remi.ai takes data security seriously. We implement various technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. While we strive to maintain a high level of security, please note that no method of transmission over the internet or electronic storage is entirely secure.Our security measures include, but are not limited to:Secure Socket Layer (SSL) encryption for data transmission.
Access control and authorization mechanisms.
Regular security audits and vulnerability assessments.
Children’s PrivacyHi-Remi.ai does not knowingly collect or process data from individuals under the age of 16. If you believe we may have collected data from a child under this age, please contact us immediately, and we will take steps to delete the information.
Changes to This Privacy PolicyWe may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational needs. In the event of significant changes, we will notify you via email or through a prominent notice on our website.
Contact InformationIf you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at privacy@hi-remi.ai.
