Terms and Conditions
Last Updated: September 2024Welcome to Hi Remi, a SaaS solution owned and operated by Lpdoptera GmbH Waldmeistergasse 52, 1140 Vienna (referred to as “Hi Remi,” “we,” or “us”) under Austrian law. These Terms and Conditions govern your access and use of our services. By using Hi Remi, you agree to these Terms and Conditions.
1. User Access and LicenseHi Remi offers both a free version with limited functionality and subscription-based access to our AI-powered candidate search platform. By signing up, you agree to the following usage limitations:
Freemium Plan: Users are limited to 1 search and access to 10 candidates per candidate list.
Standard Subscription: Users are limited to 10 searches per month and a total of 2000 candidates per month.
Enterprise Subscription: Usage and limits are based on the individual contract.User accounts are non-transferable for Freemium and Standard Subscription users. Enterprise Subscription users may transfer their accounts up to 1x per month per user seat.
2. Data Collection and PrivacyHi Remi collects personal data such as email, first name, last name, role, current company, and the company being hired for, as well as behavioral data to improve user experience. We may also collect company-related information such as growth plans, revenue, and headcount plans to improve candidate shortlisting.We comply with GDPR, and you can find our privacy policy
here.
3. Third-Party ServicesHi Remi uses a third-party provider to access publicly available profiles. The third-party provider is responsible for collecting, updating, and ensuring GDPR compliance for this data.
Disclaimer: Hi Remi does not provide any warranty regarding the accuracy or completeness of the data sourced from third parties. Shortlisting is AI-based, and the user is responsible for verifying candidate information during the hiring process.
4. Payment and Subscription TermsFreemium Plan: Free with limited functionality.
Standard Subscription: Payment is required upfront, either monthly or yearly.
Enterprise Subscription: Custom pricing based on the contract.Non-payment will result in the suspension of access to Hi Remi. No services or functionalities will be available until payment is made.You may cancel your subscription within the first 14 days after starting your plan for a full refund. After this period, yearly plans are non-refundable, while monthly plans can be canceled with no refund for the remaining period. Cancellations must be communicated to mina@hi-remi.ai.
5. Pricing Changes and RenewalsMonthly and yearly subscriptions renew automatically unless canceled before the renewal date.Price changes will be communicated at least 30 days in advance. Users on monthly plans will receive notice 30 days before any pricing adjustments. Users on yearly plans will receive notice 30 days before the yearly renewal.
6. Intellectual PropertyHi Remi Ltd (to be founded in the United Arab Emirates) will own all intellectual property rights related to the software, algorithms, and platform. Until the company is officially founded, these rights belong to Mina Golesorkhi.Users are granted access to publicly available data provided by Hi Remi, but all intellectual property related to the platform and its technology remains with Hi Remi.
7. Termination and CancellationMonthly Subscriptions: Can be canceled up to the date of renewal. Upon cancellation, users will lose access to all data and searches.
Yearly Subscriptions: Users can cancel the renewal up to the date of renewal. Upon cancellation, they retain access to the freemium version but lose search history and access to candidate data.
8. Limitations of LiabilityHi Remi is not responsible for any hiring decisions, verification of candidate qualifications, or the accuracy of information sourced from publicly available data. Users are solely responsible for verifying the data during their hiring process.Hi Remi uses AI technology (LLM), and while we aim for accuracy, we do not guarantee the completeness or error-free performance of our shortlisting tools. Users indemnify Hi Remi from any claims or damages related to their use of the service.
9. Dispute ResolutionThese Terms and Conditions are governed by Austrian law. Any disputes will be resolved by the courts in Vienna, Austria.
10. Service Availability and SupportHi Remi aims to provide uninterrupted access to its services. However, service availability is not guaranteed.
Standard Support: Available during business days (1-5 business days for resolution).
Urgent Support: Available during business hours, 9-5 CET, on business days.
11. Changes to Terms and ConditionsHi Remi reserves the right to update or modify these Terms and Conditions. Changes will be notified in-app or via email. Users are not required to explicitly consent to the changes, but if any user raises an issue with the new T&C, we will address their concerns on a case-by-case basis.
12. Miscellaneous ProvisionsForce Majeure: Hi Remi will not be liable for any failure to provide services due to events beyond our control, including but not limited to natural disasters, strikes, or technical failures.
Severability: If any provision of these Terms and Conditions is found to be invalid or unenforceable, the remaining provisions will remain in full effect.
